Equality and Non-discriminatory Practice
In Unit 2 we need to think about the following political factors:
This is when someone is treated less favourably than another because of certain
An example of direct discrimination would be deciding not treat someone because
of their ethnic background.
This occurs when someone is treated in the same way as someone else but they have special needs that need to be
considered. For example a disabled person may need access to a building however treating them in the same as able
bodied people could prevent them from accessing the same facilities. This would therefore be discriminatory.
The Affects of Discrimination
We all expect to be treated with respect and in the same way as everyone else. When people are discriminated
against, in whatever way, this can have a serious affect on their lives. When people are not treated in an equal
way this can have a serious affect on their lives. Some of the affects are shown below. Can you think of
situations that could cause these feelings or conditions?
Forms of Discrimination
There are a number of different ways that people can be discriminated against in the health and social care services as well as in everyday life. Some forms of discrimination are clear to see - use of racist language for example, but others are more subtle or discrete. Some of the ways in which discrimination can be presented are:
Avoidance - not going close to someone because they are different,
Devaluing - failure to recognise achievement or unfair criticism,
Verbal abuse - use of offensive or insulting language,
Physical abuse - assaulting a person causing them physical harm,
Negative body language,
Neglect and poor care.
Care Quality Commission
And the delivery of health and social care services
Health and social care services are influenced by quality standards which come from different legislation and policies. The Care Quality Commission's aim is to make sure that better care is provided for everyone accessing health and social care services.
The Care Quality Commission regulates all health and adult social care services, including those provided by the NHS, local authorities, private companies and voluntary organisations.
The commission makes sure that quality standards are being met where care is provided, such as in hospitals or care homes. It has a range of powers to take action on behalf of people who use services if services are unacceptably poor.
The commission also brings together independent regulation of health, mental health and adult social care. Before April 1 2009, this work was carried out by the Healthcare Commission, the Mental Health Act Commission and the Commission
To prevent discrimination from occurring, Non-discriminatory practices must be followed by organisations (and workers of) health and social care services. Organisations must promote equality and diversity at all times. Organisations must have a code of practice and policies which make sure discrimination cannot occur and that they are not breaking the law. Service providers must recognise and respond to the needs and requirements of the people who access their services.
Our school has such a policy and is summed up in the school’s mission statement which is shown on the right: